Returns & Exchanges

At Cherry Collectables, we want you to be completely satisfied with your purchase. If your items are damaged or incorrect, we offer a straightforward return process to ensure your collection remains top-tier.

1

Contact Support

Email our customer service team within 14 days of delivery with your order number and photos of the items you wish to return.

2

Approval & Labeling

Once your return is authorized, we will provide you with a Return Merchandise Authorization (RMA) number and a prepaid shipping label if the item was faulty.

3

Secure Packaging

Carefully pack your items in their original packaging to prevent damage during transit, ensuring all tags and protective cases are included.

4

Refund Processing

After we receive and inspect your return, we will process your refund or store credit within 3-5 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing